Member Canceling a Service Request

1. From the Services and Service Requests  screen click on the service request that is being cancelled.
 

2. Change the service request status to "Cancelled".
 

3. Provide the reason for the cancellation.
 
4. If a service provider has been selected, select "Send Cancellations".  
 

5. If the "Instructions/Comments" field indicates this request is part of a two part service (e.g., drop off and pickup), be sure to cancel both parts.
 

6. If the service does not already have volunteer assigned, then it needs to be deleted from the online signup sheet.