Procedure Index - Nauset Neighbors

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Procedure	Category
Add Call Manager	Administration
Add Potential Member	Call Manager
Add Potential Vendor	Call Manager
Add Potential Volunteer	Call Manager
Add Service Requests	Call Manager
Add Spouse to Member’s Record	Outreach
Adding a Calendar Entry	Outreach
Adding New Household Members	Outreach
Adding New Single Member	Outreach
Additional Data Entry for Volunteers	Outreach
Answering a Call	Call Manager
Call Manager FAQs	Call Manager
Call Manager Overview	Call Manager
Call Manager Shift End	Call Manager
Check for Requests Needing Volunteers	Call Manager
Confirming Pending Service Requests	Call Manager
Contact made with Member	Call Manager
Councils on Aging	Call Manager
Enrolling New Volunteers	Outreach
Entering a Shift Note	Call Manager
Filling Multiple Services	Call Manager
Find a Volunteer	Call Manager
Introduction to Menu GenerationWatch Part 1 VideoWatch Part 2 Video	Administration
List of Categories and Services	Call Manager
Member & Staff Contact Info	Outreach
Member calling to Renew	Call Manager
Member Canceling or Changing a Service Request	Call Manager
Member Intake Protocol	Outreach
Non-Member Contact Info	Outreach
Online Form Results	Outreach
Open Call Manager Gmail Account	Call Manager
Overview of Process	Call Manager
Place Follow Up Calls to Members	Call Manager
Prescription Pickup	Call Manager
Read email for Call Manager	Call Manager
Read the Shift Notes	Call Manager
Recording Vacation Information	Call Manager
Request for Vendor Services	Call Manager
Review Online Signups	Call Manager
Review Voice Mail Messages	Call Manager
Select Phone to Receive Calls	Call Manager
Service Completed	Call Manager
Set Up a Call Manager's Computer	Admin
Set up Google Voice	Call Manager
Transportation Questions	Call Manager
Volunteer Accepting a Service Request	Call Manager
Volunteer Intake Protocol	Outreach
Weekly Report	Admin